NNRBFACILITY MANAGEMENT
NRB FACILITY MANAGEMENT

General FAQs

How much does cleaning cost?

Pricing depends on the property's size, condition, location, service type and requested tasks. Your quote will confirm the price, any GST and the agreed inclusions.

Do you bring equipment and cleaning products?

We normally supply cleaning equipment and products for residential services. Commercial equipment and consumable arrangements are confirmed in the quote. Please tell us about sensitive surfaces or product preferences in advance.

Can I book online?

You can request a quote through the website. Our team confirms the scope, price and availability before the booking is finalised.

Can you clean outside business hours?

After-hours commercial and venue cleaning can be discussed, subject to location and availability.

Can you work around pets?

Please let us know about pets before the visit and arrange a safe space for them during cleaning.

Can I change the cleaning checklist?

Tell us before the visit where possible. Additional tasks may require more time or an updated quote.

What if I need to cancel or reschedule?

Contact us as soon as possible. The cancellation and rescheduling conditions supplied with your quote or booking confirmation will apply.

What if I have a concern about the clean?

Contact us with the booking details, a description and relevant photos. We will review the concern and discuss the appropriate next step.